Terms and Conditions for Kaiflora.ae
Your guide to using our services with confidence
Our Commitment to Your Peace of Mind: terms & conditions
Welcome to Kaiflora.ae. These Terms and Conditions outline the rules and regulations for using our website and services, including flower and gift delivery across the UAE. By accessing this site or placing an order, you agree to these terms.
General Terms
Kaiflora International offers global floral and gift delivery services, providing customers with beautifully arranged flowers and an array of curated gift items. The use of this website is subject to the following terms, which outline your rights and obligations when interacting with our products and services. Our website and services are intended for customers aged 18 years and older. By placing an order, you confirm that all information provided is accurate and complete.
Payment Terms
Payment must be made in full at the time of placing your order. We accept all major credit/debit cards and secure payment methods.
Placing Orders & Availability
• Order Confirmation: When you place an order on Kaiflora’s website, it is subject to acceptance. Upon confirmation, cancellations are not allowed unless specifically agreed upon.
Please take a moment to review our Refunds & Returns policy page for comprehensive information on cancellations, exchanges, and refunds. This will provide you with all the necessary details to ensure a smooth and hassle-free process.
• Product Availability: We do our utmost to keep our inventory accurate, but product availability may vary due to demand. If an item is unavailable, we will notify you and provide alternatives where possible.
• Pricing & Changes: Prices are set as per the details on our website. We reserve the right to correct any pricing errors and will inform you of any discrepancies before processing your order.
Shipping & Delivery
We deliver flowers and gifts across the UAE. Same-day delivery is available for orders placed before 10 am. Ensure the delivery address is correct to avoid delays or additional charges. Kaiflora provides national and international delivery services. While we aim to meet your delivery schedule, there may be delays due to factors beyond our control.
Please review our Shipping & Delivery policy page for detailed information on order processing, dispatch times, and delivery options. This will help you stay informed and ensure a seamless experience with Kaiflora.
Customised Gifts & Flower Arrangements
Kaiflora offers personalised gifting options and flower arrangements. Although we strive for accuracy, the colours and arrangements of flowers might slightly vary due to seasonal changes or availability.
Gift Promotions & Vouchers
• Gift Vouchers: Our gift vouchers are non-refundable and can only be used towards purchases on our website. Each voucher can be redeemed once and cannot be exchanged for cash.
• Discount Codes: Promotional codes can only be applied during checkout and are limited to one per purchase.
Ownership & Intellectual Property
Some images used on this website are for illustrative purposes and have been sourced under free image usage rights from third-party websites. All other content, including but not limited to the text, images, designs, and logos used on this website, is the property of Kaiflora International or licensed to us. Use of this content without prior written consent is prohibited. Content may only be downloaded or printed for personal, non-commercial use.
Interaction Through Social Media
Kaiflora allows you to connect with us via third-party social media platforms like Facebook, Instagram, and Twitter. By linking your account or interacting with our social media platforms, you agree to comply with both Kaiflora’s policies and the respective platform’s rules. Kaiflora is not responsible for any content shared through social media accounts.
Limitation of Responsibility
Kaiflora International provides its website and services on an “as is” basis, without warranties of any kind. While we strive to ensure the accuracy and quality of the content and products, we do not guarantee uninterrupted service or error-free operation. We disclaim liability for any direct, indirect, or consequential damages arising from the use of our website or services.
External Links & Third-Party Vendors
Kaiflora may provide links to third-party websites or external vendors for your convenience. We are not responsible for the content or practices of these third-party sites, and any dealings with such vendors are at your own risk.
Monitoring & Security
Kaiflora reserves the right to monitor all activities on its website. We may investigate and act upon any violation of our Terms, including removing content or suspending access. Although we take precautions to protect your personal information, we cannot guarantee the absolute security of your data.
Indemnification
By using Kaiflora’s services, you agree to indemnify and hold Kaiflora harmless from any claims, liabilities, or damages resulting from your use of our website, services, or breach of these Terms. This includes any misuse of your account by third parties.
Governing Law & Dispute Resolution
These Terms and any disputes arising out of or in connection with them are governed by the laws of South Africa. Any legal actions or proceedings must be resolved through the South African courts or through mutually agreed arbitration.
Privacy Policy Reference
For information on how we handle your data, refer to our Privacy Policy.
Contact Information
If you have any questions or concerns regarding these Terms, please contact us at hello@kaiflora.ae
Thank you for choosing Kaiflora International. We take pride in delivering your flowers and gifts with exceptional care and attention. Celebrate life’s special moments with us, place your order today, and spread happiness worldwide!
Have questions about our terms? Contact our team at Connect With Us.
Ready to brighten someone’s day? Explore our flower and gift collectionshttps://www.youtube.com/channel/UCY9vowJ7PCXmJND3y6jbOjQ today.
Send a living message, Send flowers with Kaiflora!
Last Updated: 09 November 2024
