Protecting Your Personal Information

At Kaiflora International, your privacy is our priority. We are committed to safeguarding your personal information and ensuring that it is used transparently. This Privacy Policy outlines how we collect, use, and protect your data when you visit www.kaiflora.com. We respect your right to privacy and adhere to all relevant laws and best practices to maintain your trust.

Collection, Use, and Sharing of Your Information

When you place an order on www.kaiflora.com, you provide personal information such as your name, mobile number, email, address, and payment details. This data is collected for the sole purpose of processing your order. All sensitive information, including debit/credit card details, is encrypted using Secure Socket Layer (SSL) technology to ensure secure transactions.

We only retain the information necessary to complete your purchase, including order tracking and delivery. Your data will never be sold or rented to third parties. It may only be shared with trusted partners, such as shipping providers, to fulfil your order. Kaiflora may contact you with updates about new products, promotions, or services only if you have opted in to receive such communications. You can unsubscribe at any time.

Customer Control Over Information

Customers have complete control over their personal information. Through the “My Account” section on our website, you can view, edit, or delete your order history and favourites. If you forget your password, you can easily reset it by following the steps outlined on the login page. Additionally, you can unsubscribe from promotional emails and messages by adjusting your preferences.

Security of Your Information

Kaiflora takes the security of your data seriously. We implement strict physical, electronic, and managerial procedures to safeguard your personal information. All online payment transactions are processed via a secure server. Offline, only authorized personnel have access to customer data for order processing and delivery purposes.

Orders and Third-Party Sharing

To process and fulfil your order, Kaiflora requires certain personal details, including your contact information and payment details. This information may be shared with third-party service providers, such as shipping companies, strictly for the purpose of delivering your order. These providers do not retain your information beyond the order process.

Cookies

Kaiflora uses cookies to enhance your browsing experience. Cookies are small files stored on your device to remember your preferences and help us offer a seamless shopping experience. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features on our website.

Updates to the Privacy Policy

Kaiflora reserves the right to update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on this page. We encourage you to review our Privacy Policy periodically to stay informed.

Media and Embedded Content

If you upload media to our website, avoid uploading images with embedded location data (EXIF GPS), as other visitors can download and extract location information. Articles on our site may include embedded content (e.g., videos, images), which behaves as if you visited the source website. These external sites may collect data about you, use cookies, and monitor your interaction with their content.

Comments and User Data

When visitors leave comments on our site, we collect the data provided in the comment form, along with the visitor’s IP address and browser user agent string, to help with spam detection. If you leave a comment, the comment and its metadata are stored indefinitely. Registered users on our website can view, edit, or delete their personal information at any time, though usernames cannot be changed.

Data Retention and Your Rights

Kaiflora retains your data for as long as it is necessary to fulfil the purposes outlined in this policy. You have the right to request access to, or deletion of, your personal data at any time, except for data we are legally required to retain for administrative or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service to ensure the safety and functionality of the website.

Secure Shopping and Order Information

At Kaiflora, we guarantee a secure and reliable shopping experience. Please refer to our Shipping and Delivery Policy and Refunds and Returns Policy for detailed information on order processing, delivery, and cancellations.

For tips on how to ensure your flowers last longer, check out our Flower Care Guide.

Explore our beautiful range of flowers and gifts today, and experience the exceptional quality and service Kaiflora is known for.

Lite Speed

This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

PayFast

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Contact Information

If you have any questions or concerns about how Kaiflora handles your data or if you believe we are not complying with this Privacy Policy, please contact us at customer.services@kaiflora.ae.

Thank you for choosing Kaiflora International. We take pride in delivering your flowers and gifts with exceptional care and attention. Celebrate life’s special moments with us, place your order today, and spread happiness worldwide!

Send a living message, Send flowers with Kaiflora!

Last Updated: 09 September 2024